Privacy Policy

Effective Date: 02/06/2026

ElderConnect Therapy Services (“ElderConnect,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, email, phone communications, and related services.

By using this website or contacting ElderConnect, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Information voluntarily provided through contact forms, email, or phone inquiries

Health-Related Information

If you choose to share health-related details when contacting us, that information is handled with care and discretion. Please note that this website is not intended for the transmission of protected health information (PHI).

Automatically Collected Information

When visiting our website, we may collect limited technical data such as:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of access

This information is used solely to improve website performance and user experience.

How We Use Your Information

Information collected may be used to:

  • Respond to inquiries or appointment requests

  • Communicate about services

  • Coordinate care or referrals

  • Improve website functionality and content

  • Comply with legal and regulatory obligations

We do not sell, rent, or trade personal information to third parties.

Information Sharing and Disclosure

ElderConnect may disclose information only when:

  • Required by law or legal process

  • Necessary to protect the rights, safety, or property of ElderConnect or others

  • Explicit permission is provided by the individual

We do not share personal data for marketing or advertising purposes.

HIPAA and Healthcare Privacy

While ElderConnect is a healthcare provider subject to privacy laws, this website itself is not intended to function as a HIPAA-secure communication platform.

For official clinical communication or transmission of protected health information, alternative secure methods will be provided as appropriate.

Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to external websites. ElderConnect is not responsible for the privacy practices or content of third-party sites. We encourage users to review privacy policies of any external websites visited.

Children’s Privacy

This website is intended for adults. ElderConnect does not knowingly collect personal information from individuals under the age of 18 through this website.

Changes to This Privacy Policy

ElderConnect reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.